Personal Computing Support

No jargon or "Mumbo Jumbo" – Just reasonable prices and a professional service

Wi-Fi is misunderstood

I am often told that “My broadband is down” or “The internet is down” only to find that wireless networking isn’t working. To clarify, Wi-Fi is neither broadband nor “the internet”. It is just a means of extending your routers broadband capability to other parts of your house or office without using cables. You connect […]

A Twist on the Computer Support Telephone Scam

A variation on criminals purporting to be from Microsoft telephoning to say you have a problem with your computer and it will cost money to put right… …You ‘phone them…..! Yes, that’s right, criminals can now sit back and wait until you ‘phone them with your bank details. In a shocking development, a malware infected […]

Windows 10 tip: Windows 10 Tablet Mode

Windows 10 has a tablet mode so that it can be used to swipe and touch your way through the windows operating system on a Windows tablet or windows phone (Surface pro etc.). This is very nice but not very practical when you are on a Windows 10 desktop machine that doesn’t have a touch […]

Setting up a new Computer or Laptop

How easy is it to set up a new PC or Laptop? If you get a new PC or laptop this Christmas then it pays to set it up properly. Getting something wrong in the first few minutes of the process can cause hours of frustration later. Decisions like: “What’s my username?” “What’s my password?” […]

Telephone Computer Support Scams

Telephone Computer Support Scams Calls purporting to be from “Microsoft”, “Windows” or any other “Computer Support Organisation”. Remember Microsoft (Windows) will never call you to say “You have something wrong with your computer and we will fix it for you”. The only people to make these types of call are criminals who will steal data […]

Printer problems

Just visited a lady who’s printer refused to print black, even with a new black cartridge. Looks like she isn’t the only one with this problem 🙁 See this HP discussion The printer is three years old and not under warranty. Is it worth trying to repair it? Probably not but beware of under used […]

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